No, it's not necessary to create an account to place an order. You can also proceed as a guest. However, creating an account offers benefits like order tracking and easier checkout for future purchases.
To sign up for an account, click on the "Sign Up" or "Login" option on our website's homepage. Provide your details like name, email, and OTP, and follow the registration process.
Placing an order is simple. Browse our products, add items to your cart, and then proceed to checkout. Follow the steps to enter shipping and payment information, review your order, and confirm the purchase.
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Absolutely! You can create a Wishlist and save items for future reference or purchase. Look for the "Add to Wishlist" button on product pages.
Yes, we encourage customers to leave reviews and ratings for products they've purchased. This helps other shoppers make informed decisions
You can contact our customer support team through the "Help" page on our website also call us at 9167109506 or email us on care@ingihtcosmetics.in
Yes, items in your shopping bag will be saved for future purchases as long as you're logged into your account or using the same Mobile no.
We offer shipping to a wide range of locations. During the checkout process, you'll be able to select your Pin code and see if we can deliver to your location.
Our products are available in 15000+ retail stores
Order Related / Query
The delivery time of your order depends on your location and typically takes 7 to 8 working days. We provide estimated delivery times during checkout
You will receive an order confirmation email once your order has been confirmed on your email id and registered mobile no. within an hour.
Yes, we do offer bulk or wholesale ordering for certain products. Please reach out on 9869191324 (Mr. Babu Singh)
Absolutely, you can add multiple products to your cart and purchase them in a single order.
No, We Don't exchange the product for size and color.
If you receive a damaged or defective product, please raise a request for a replacement on the website
Yes, once you successfully place an order, you will receive an order confirmation email within an hour. This email will include details of your order, including the products purchased and shipping information.
Unfortunately, once an order is placed, you generally cannot add additional items to it. However, you can place a new order separately.
Shipping
Order processing times vary depending on the products and order volume. Typically, orders are processed on the same days before being dispatched for shipping.
The delivery time depends on your location and the shipping method you select during checkout. Estimated delivery times will be provided before you confirm your order. ample of a question that a customer might ask
You can check the current status of your order by logging into your account and navigating to the " Orders" section. Alternatively, you will receive email updates with tracking information.
A minimal fee of Rs. 49 is applicable on orders below Rs. 399 and a COD orders fee of Rs. 50
Yes, during the checkout process, you can specify a different shipping address than your billing address.
In case of a failed delivery attempt, the courier service will usually leave a notification or attempt redelivery. You can also track the status online or contact the courier service directly to reschedule the delivery.
Replacement & Cancellation policy
We accept replacements within 24 hours of delivery for unused products only in the case of damage, missing items, or receiving the wrong items. We do not replace or return the whole Kit
We process orders promptly, and if you wish to cancel your order, you can do so from the order section on our website before it has been shipped.
To initiate a return or exchange, please go to the order section on our website and click on the "Return" or "Replacement Request" option. Our team will connect with you within 24 to 48 hours to assist you further
Once we receive your returned product in our warehouse, we will process your refund within 3 to 5 working days depending on your payment method.
Account
We accept various payment methods, including credit cards, debit cards, PayPal, other electronic payment methods, and Cash on Delivery (COD).
Yes, we take the security of your personal and payment details very seriously. Our website uses encryption and secure technologies to protect your information. We follow industry best practices to ensure the highest level of security for your transactions.
‘’MAYURI KUMKUM LIMITED” is our account name for the transaction
Accordion list
We are proud to be a cruelty-free brand that does not test our products on animals. Additionally, all our products are 100% vegan. We have obtained certification from PETA
We adhere to a policy of 100% transparency for product safety. We want you to feel confident in using our products, knowing that they have undergone rigorous testing and do not contain harmful chemicals
Yes, we are dermatologically tested on all skin types and different age groups
Our products have a light and pleasant fragrance.
Ingredients that are not used in Insight cosmetics, sodium lauryl sulphate, sodium laureth sulphate, Formaldehyde, petrochemical, phthalate, para-aminobenzoic acid (PABA), a heavy metal such as lead, mercury, nickel, etc.
Insight cosmetics products are certified safe by bureau veritas as safe cert, dermatologically and Ophthalmology tested, VEGAN, PETA, FDA
Face
Eyes
Nails
Lips
Perfumes
